Personal Development

  • Is This A Mickey Mouse Organization?

    Please Support and Thank our Sponsors: Is This a Mickey Mouse Organization? Is this manager for real?What is she thinking?That new sales process will never…

  • Honesty, Integrity, and Heroic Customer Service

    Please Support and Thank our Sponsors: Honesty, Integrity, and Heroic Customer Service I was recently working with a group of sales professionals and asked them…

  • Do Something Different!

    Please Support and Thank our Sponsors: Do Something Different I recently read an article stating that forty-nine percent of customers who leave a business and…

  • Do You Really Know What You Are Up Against?

    Please Support and Thank our Sponsors:  Do You Really Know What You’re Up Against?   The information highway is no longer coming—it is already in…

  • It’s The Little Things

    Please Support and Thank our Sponsors: It’s the Little Things Some of you already know I’m not much of a golfer — and now the…

  • Are You Really Listening?

    Please Support and Thank our Sponsors: Are You Really Listening? In retail sales, your best closing tool isn’t your product knowledge — it’s your listening…

  • Atmosphere

    Please Support and Thank our Sponsors: ATMOSPHERE I was recently walking through a mall doing some early Christmas shopping, and as usual, I found myself…

  • Setting Your 2026 Goals

    Please Support and Thank our Sponsors: SETTING YOUR 2026 GOALS It is the first of the year, and while some have already set their goals…

  • Something to Think About For the New Year

    Please Support and Thank our Sponsors: Something To Think About For The New Year – Change Yourself The toughest challenges in retail rarely come from…

  • The Flight Simulator

    Please Support and Thank our Sponsors: The Flight Simulator I was on a nonstop flight from Denver to Newark when, somewhere over Iowa, one of…

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