• What are Retail Customers Really Looking For?

    Thanks to our Sponsors: What Are Retail Customers Really Looking For?   When shoppers walk into your store, what are they really after? Is it…

  • Is “Satisfied” the Goal – Or Just the Starting Point?

    Thanks to our Sponsors: Is “Satisfied” the Goal—Or Just the Starting Point? Here’s a question every retail professional should ask themselves—regularly: Is a satisfied customer…

  • The Role of a Sales Professional

    Thanks to our Sponsors: The Role of a Sales Professional If you’re in sales, you’re not just part of the business—you are the business. You’re…

  • Change Starts With You: A Wake-Up Call for Retail Sales Professionals

    Thanks to our Sponsors:   Change Starts With You: A Wake-Up Call for Retail Sales Professionals   In retail, the toughest obstacles aren’t always difficult…

  • Your Destiny is Your Decision

    Thanks to our Sponsors: YOUR DESTINY IS YOUR DECISION One of the most empowering aspects of being a salesperson is the opportunity to control your…

  • Effective Client Outreach

    Thanks to our Sponsors:   Effective Client Outreach In today’s competitive retail environment, every opportunity to generate sales counts. One of the most misunderstood —…

  • A Subtle Question That Sells – Big Time

    Thanks To Our Sponsors A Subtle Question That Sells – Big Time Out of all the techniques in my entire sales training system, there are only…

  • Read Any Good Books Lately

    A Special Thanks to our Sponsors: It seems to me that many retail store owners, sales managers, and salespeople spend most of their time working…

  • Sales Training is for Heroes

    A Special Thanks to our Sponsors: SALES TRAINING IS FOR HEROES! One of the most sure fire ways to provide customers with the advantages of…

  • The Customer Has to Trust You!

    A Special Thanks to our Sponsors: The Customer Has to TRUST YOU! This week, I want to go a little deeper—into getting your customer to…