Retail Training

Is It The Floor or the Ceiling For Independent Retailers?

Please Support and Thank our Sponsors: Is It the Floor or the Ceiling for Independent Retailers? The essential question for independent retailers is whether a…
Proper Prior Preparation Prevents Poor Performance

Please Support and Thank our Sponsors: Proper Prior Preparation Prevents Poor Performance A while back, I shared a story about a jewelry salesperson who said,…
Your Most Valuable Asset

Please Support and Thank our Sponsors: Your Most Valuable Asset in Retail What is your most valuable asset in retail? Your store? Your inventory? Your…
Buying Signs

Please Support and Thank our Sponsors: Buying Signs: Recognize Them, Don’t Miss Them In retail sales, one of the most important skills you can develop…
You Get Out What You Out In!

Please Support and Thank our Sponsors: You Get Out What You Put In! A touch of fall is in the air—can you feel it? Even…
Don’t Be Afraid To Ask For It!

Please Support and Thank our Sponsors: Don’t Be Afraid To Ask For It! For years, retail salespeople have worked to distance themselves from the old…
A Message to Retail Sales Managers and Owners

Please Support and Thank our Sponsors: A Message to Retail Sales Managers and Owners Most retail sales managers I meet are pulled in a dozen…
A Message to Retail & Pawnshop Salespeople

Please Support and Thank our Sponsors: A Message to Retail & Pawnshop Salespeople As a salesperson, you’re not just selling products—you’re shaping the entire customer…
Gentleman, This is a Football

Please Support and Thank our Sponsors: “Gentlemen, This Is a Football” In retail, our “game season” is almost here. The rush of customers, the energy…
Where’s the Money?

Please Support and Thank our Sponsors: Where’s the Money? Not long ago, I met a young part-time retail associate working afternoons after school. She had…

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