Self-help

Share The Enthusiasm

Please Support and Thank our Sponsors: Share the Enthusiasm Our customers walk through our doors excited. Many have saved for days, weeks, months—sometimes even years—to…
You Are Only As Good As Your Weakest Link

Please Support and Thank our Sponsors: You Are Only as Good as Your Weakest Link It’s often said that you’re only as strong as your…
Smile, It’s Retail’s Secret Superpower

Please Support and Thank our Sponsors: Smile. It’s Retail’s Secret Superpower. There’s a lot happening in a store. Doors swing open, phones ring, shelves need…
When Everybody Thinks the Same, Nobody Is Thinking

Please Support and Thank our Sponsors: When Everybody Thinks the Same, Nobody Is Thinking When everyone in an organization starts thinking the same way, is…
Communication…Up, Down & Sideways

COMMUNICATION…UP, DOWN & SIDEWAYS By David Johns “The most basic of all human needs is the need to understand and be understood.” This process is…
Perception Is Truth

Please Support and Thank our Sponsors: Perception Is Truth What seems outrageously expensive to one customer may feel like a bargain to another. Some shoppers…
Is It The Floor or the Ceiling For Independent Retailers?

Please Support and Thank our Sponsors: Is It the Floor or the Ceiling for Independent Retailers? The essential question for independent retailers is whether a…
Proper Prior Preparation Prevents Poor Performance

Please Support and Thank our Sponsors: Proper Prior Preparation Prevents Poor Performance A while back, I shared a story about a jewelry salesperson who said,…
Your Most Valuable Asset

Please Support and Thank our Sponsors: Your Most Valuable Asset in Retail What is your most valuable asset in retail? Your store? Your inventory? Your…
Buying Signs

Please Support and Thank our Sponsors: Buying Signs: Recognize Them, Don’t Miss Them In retail sales, one of the most important skills you can develop…

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