Leadership

The Open Heart: A Path to Authentic Living

By Bryan Dodge of Dodge Development The Open Heart: A Path to Authentic Living An open heart is one of life’s greatest blessings—and one of…
A Message to Retail Sales Managers and Owners

Please Support and Thank our Sponsors: A Message to Retail Sales Managers and Owners Most retail sales managers I meet are pulled in a dozen…
Gentleman, This is a Football

Please Support and Thank our Sponsors: “Gentlemen, This Is a Football” In retail, our “game season” is almost here. The rush of customers, the energy…
Where’s the Money?

Please Support and Thank our Sponsors: Where’s the Money? Not long ago, I met a young part-time retail associate working afternoons after school. She had…
What’s The Focus In Retail?

Please Support and Thank our Sponsors: 🔍 What’s the Focus in Retail? Imagine walking into a basketball arena where the players are giving it their…
Training Isn’t A Dirty Word

Please Support and Thank our Sponsors: Training Isn’t a Dirty Word — It’s the Lifeline of Retail Success In the fast-paced, high-pressure world of retail,…
Exchange in Abundance

Thanks to our Sponsors: Exchange in Abundance: Elevating the Customer Experience In today’s competitive marketplace, customers are more informed, more discerning, and more empowered than…
What are Retail Customers Really Looking For?

Thanks to our Sponsors: What Are Retail Customers Really Looking For? When shoppers walk into your store, what are they really after? Is it…
Is “Satisfied” the Goal – Or Just the Starting Point?

Thanks to our Sponsors: Is “Satisfied” the Goal—Or Just the Starting Point? Here’s a question every retail professional should ask themselves—regularly: Is a satisfied customer…
The Role of a Sales Professional

Thanks to our Sponsors: The Role of a Sales Professional If you’re in sales, you’re not just part of the business—you are the business. You’re…

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