• You Are Only As Good As Your Weakest Link

    Please Support and Thank our Sponsors: You Are Only as Good as Your Weakest Link It’s often said that you’re only as strong as your…

  • Smile, It’s Retail’s Secret Superpower

    Please Support and Thank our Sponsors: Smile. It’s Retail’s Secret Superpower. There’s a lot happening in a store. Doors swing open, phones ring, shelves need…

  • When Everybody Thinks the Same, Nobody Is Thinking

    Please Support and Thank our Sponsors: When Everybody Thinks the Same, Nobody Is Thinking When everyone in an organization starts thinking the same way, is…

  • Perception Is Truth

    Please Support and Thank our Sponsors: Perception Is Truth What seems outrageously expensive to one customer may feel like a bargain to another. Some shoppers…

  • Is It The Floor or the Ceiling For Independent Retailers?

    Please Support and Thank our Sponsors: Is It the Floor or the Ceiling for Independent Retailers? The essential question for independent retailers is whether a…

  • Proper Prior Preparation Prevents Poor Performance

    Please Support and Thank our Sponsors: Proper Prior Preparation Prevents Poor Performance A while back, I shared a story about a jewelry salesperson who said,…

  • Your Most Valuable Asset

    Please Support and Thank our Sponsors: Your Most Valuable Asset in Retail What is your most valuable asset in retail? Your store? Your inventory? Your…

  • Buying Signs

    Please Support and Thank our Sponsors: Buying Signs: Recognize Them, Don’t Miss Them In retail sales, one of the most important skills you can develop…

  • You Get Out What You Out In!

    Please Support and Thank our Sponsors: You Get Out What You Put In! A touch of fall is in the air—can you feel it? Even…

  • Don’t Be Afraid To Ask For It!

    Please Support and Thank our Sponsors: Don’t Be Afraid To Ask For It! For years, retail salespeople have worked to distance themselves from the old…