Retail Sales Management

Speed Sells

Please Support and Thank our Sponsors: Speed Sells This time of year, speed isn’t just helpful — it’s essential. And no, I’m not talking about…
If You Don’t Ask – You Won’t Get

Please Support and Thank our Sponsors: If You Don’t Ask – You Won’t Get The holiday season brings an influx of customers who are in…
Time To Give Thanks

Please Support and Thank our Sponsors: Time to Give Thanks — A Retail Perspective Thanksgiving is coming up, and it gives all of us in…
Share The Enthusiasm

Please Support and Thank our Sponsors: Share the Enthusiasm Our customers walk through our doors excited. Many have saved for days, weeks, months—sometimes even years—to…
You Are Only As Good As Your Weakest Link

Please Support and Thank our Sponsors: You Are Only as Good as Your Weakest Link It’s often said that you’re only as strong as your…
Smile, It’s Retail’s Secret Superpower

Please Support and Thank our Sponsors: Smile. It’s Retail’s Secret Superpower. There’s a lot happening in a store. Doors swing open, phones ring, shelves need…
When Everybody Thinks the Same, Nobody Is Thinking

Please Support and Thank our Sponsors: When Everybody Thinks the Same, Nobody Is Thinking When everyone in an organization starts thinking the same way, is…
Communication…Up, Down & Sideways

COMMUNICATION…UP, DOWN & SIDEWAYS By David Johns “The most basic of all human needs is the need to understand and be understood.” This process is…
Perception Is Truth

Please Support and Thank our Sponsors: Perception Is Truth What seems outrageously expensive to one customer may feel like a bargain to another. Some shoppers…
Is It The Floor or the Ceiling For Independent Retailers?

Please Support and Thank our Sponsors: Is It the Floor or the Ceiling for Independent Retailers? The essential question for independent retailers is whether a…

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