Self-help

Don’t Be Afraid To Ask For It!

Please Support and Thank our Sponsors: Don’t Be Afraid To Ask For It! For years, retail salespeople have worked to distance themselves from the old…
The Open Heart: A Path to Authentic Living

By Bryan Dodge of Dodge Development The Open Heart: A Path to Authentic Living An open heart is one of life’s greatest blessings—and one of…
A Message to Retail Sales Managers and Owners

Please Support and Thank our Sponsors: A Message to Retail Sales Managers and Owners Most retail sales managers I meet are pulled in a dozen…
A Message to Retail & Pawnshop Salespeople

Please Support and Thank our Sponsors: A Message to Retail & Pawnshop Salespeople As a salesperson, you’re not just selling products—you’re shaping the entire customer…
Gentleman, This is a Football

Please Support and Thank our Sponsors: “Gentlemen, This Is a Football” In retail, our “game season” is almost here. The rush of customers, the energy…
Where’s the Money?

Please Support and Thank our Sponsors: Where’s the Money? Not long ago, I met a young part-time retail associate working afternoons after school. She had…
“I’ll Be Back” – What That Really Means in Retail

Please Support and Thank our Sponsors: “I’ll Be Back” — What That Really Means in Retail Could it be that our customers are watching too…
There is no Finish Line in Retail

Thanks to our Sponsors: 🏁 There Is No Finish Line in Retail In retail, we’re always pushing toward the next goal:🎯 Who led the store…
Exchange in Abundance

Thanks to our Sponsors: Exchange in Abundance: Elevating the Customer Experience In today’s competitive marketplace, customers are more informed, more discerning, and more empowered than…
What are Retail Customers Really Looking For?

Thanks to our Sponsors: What Are Retail Customers Really Looking For? When shoppers walk into your store, what are they really after? Is it…

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